Competitor investigation must focus on lawful market intelligence rather than confidential-data theft or unauthorised access. CSDA supports businesses with defined due-diligence questions, public-source verification and documented field enquiries within the agreed legal scope.
Frequently Asked Questions
What is business competitor investigation?+
Discreet research into a competitor's practices, market claims, or conduct — including mystery shopping and competitive intelligence gathering.
Is this legal?+
Yes, when conducted through legitimate research methods such as public information review and mystery shopping — we don't engage in corporate espionage or unlawful access.
What can competitor investigation reveal?+
Pricing practices, service quality, marketing claims, and operational details relevant to a fair competitive assessment.
How long does a competitor investigation take?+
Typically 1–3 weeks, depending on scope and how many locations or aspects are being reviewed.
Is this service confidential?+
Yes, findings are shared only with the commissioning client.
